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Company profile
Ivela offers all the advantages of an industrial and commercial organization, able to support the customer, from product selection to project consulting, working together with well-known architects and designers.

Project objectives

- Provide enriched product information to Ivela clients and distributors
- Faciliate product search to assist catalog visitors in finding the right product to their applications
- Provide the possibility to generate online technical spec sheets that reflect the latest change.

Coperon solutions & services

- Design of a products database that reflects best Ivela rich information
- Enrich the compete database with the latest products information based on Ivela's latest catalogs
- Develop a complete online catalog that proposes different search patterns to respond to the variety and expectations of Ivela clients and distributors.

Global benefits achieved

- A dynamic online catalog reflecting the latest product updates in multi-language
- A parameterized search for a guided and optimized navigation that assist site visitors to get to the right product for their application
- A rich product data sheet that includes a maximum of product properties, images and attachments
- A possibility to compare similar products side by side and identify the differences.

Coperon solutions are really improving our brand image. I'm glad to work with all the team: they are dynamic and always suggesting the right solution for every problem!

Company profile
Domaine des Tourelles is the oldest Lebanese business winery (since 1868). Located in Chtaura (Bekaa Valley), it produces wines & the famous “Arak Brun”.

Business situation: The requirements
Maintain a stable activity on social media networks and reach local and international markets.

Project objectives

- Review the current online presence 
- Increase exposure to the social media pages
- Increase engagement with followers and potential clients
- Increase the international exposure

Coperon services

- Channels updated
- Community management
- Monitor and review the strategy results
- Social mention monitoring
- Online brand mention monitoring

Global benefits achieved

- Brand exposure established and maintained
- Coherent brand voice tone on all networks
- Online campaigns launched
- Communication with local and international influencers and magazines
- International exposure reached through the social media networks.

Coperon improved our social media awareness in a very short period, using efficient tools and cost effective budget.

Company profile
It all started in 1955 when Aziz Abi Aad opened his first shop, AZIZ, in Kantari, Beirut. He quickly established a thriving family business, setting the standards in gourmet products and delicatessen. Driven by a permanent quest for refined goods and delicacies, AZIZ continuously imported the latest products and food trends, diversifying its product line. Alongside an upscale tailor made service, personally provided by the owners themselves, AZIZ attracted an elite of gourmet food connoisseurs.

Business situation: The requirements
Maintain a stable activity on social media networks and reach the local market.
Develop a corporate website and an e-commerce.
Generate leads and increase website traffic (redirected to the e-shop).

Project objectives

- Review the current online presence
- Increase exposure to the social media pages
- Increase engagement with followers and potential clients
- Increase the traffic to the website/e-commerce

Coperon services

- Channels updated
- Community management
- Monitor and review the strategy results
- Social mention monitoring
- Online brand mention monitoring

Global benefits achieved

- Brand exposure established and maintained
- Coherent brand voice tone on all networks
- Online campaigns launched

For the first time, we feel that we are not really “outsourcing” work: Coperon are a team of dedicated professionals who work consciously and meticulously, are number driven and provide support from the heart.

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LUCITALIA MILANO, result from the merge of two historical Italian lighting companies, Ghidini and Lucitalia, offers a complete range of internal and external lighting fixtures. Since each brand managed its own catalog and properties denomination, it was hard for the new company to align and standardize product information across brands. Like any other lighting company, GHIDINI was also concerned about single product information that is disseminated across the company, requiring a lot of efforts to consolidate in order to generate a detailed product datasheet or a catalog.

• Implementation of one global database that centralizes products from both brands/catalogs,
• Standardization of properties and values for both brands,
• Advanced users profiling to limit access to the catalogs,
• Utilization of the final database for online and offline product information sharing.

HOW WE DID IT 
Coperon analyzed the two catalogs' structures and submitted a unified data model for validation. Existing properties and values were reviewed, cleaned and unified. Automatic procedures populated the database required for the implementation of the new LUCITALIA MILANO product information management system, Coperon iPartner. The database, once imported, was reviewed and completed when required, by Coperon content team.
 
Specific functionalities were provided to simplify and assist the users in their daily update: content copy from one product to another, automated graphical material (images, icons…) naming and linking with products, advanced users access restriction to products information …
 
Coperon product information management system, iPartner, was deployed locally and interfaced with LUCITALIA MILANO ERP system. Once validated, information is published on LUCITALIA MILANO corporate website while structured product information can be locally generated on demand for the generation of the products' labels, for specific reporting needs or else.

GLOBAL ACHIEVED BENEFITS

• Unified and up-to-date products data, permanently maintained to reflect the latest products changes,
• Product management system integrated within the product life cycle,
• Hassle-free maintenance of the products data, through a complete outsourcing of the data entry work to Coperon.

WHY COPERON TECHNOLOGIES

• Proven experience in the design and implementation of online products catalog for the Lighting industry,
• Readiness to customize the solutions to cope with Lighting clients specific needs,
• Confidence in a professional lighting industry expert,
• Ability to provide tools that can scale up as the business grows.

Coperon is a perfect partner for a complete outsourcing of our corporate e-initiative. They provide a complete span of services that simplifies communication and support!

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Coperon è il partner perfetto per la gestione in outsourcing dei processi di comunicazione aziendale. Forniscono una gamma completa di servizi che semplificano la comunicazione ed il supporto migliorandone l’efficacia.

Company profile
CASTALDI LIGHTING was founded in 2011 from the merger between "Ing. Castaldi Illuminazione" and "Norlight", two well-established companies in the lighting industry. These Companies had successfully acquired a prominent position respectively in the Outdoor and Indoor segments, with a particular focus on Office Buildings, Retailing, Public areas etc. and on Specialties applications (e.g. Pharma industry, Hospital, etc.).

Project objectives

- Provide enriched product information to Castaldi clients and distributors
- Faciliate product search to assist catalog visitors in finding the right product to their applications
- Provide the possibility to generate online technical spec sheets that reflect the latest change.

Coperon solutions & services

- Design of a products database that reflects best Castaldi rich information
- Enrich the compete database with the latest products information based on Castaldi's latest catalogs
- Develop a complete online catalog that proposes different search patterns to respond to the variety and expectations of Castaldi clients and distributors.

Global benefits achieved

- A dynamic online catalog reflecting the latest product updates in multi-language
- A parameterized search for a guided and optimized navigation that assist site visitors to get to the right product for their application
- A rich product data sheet that includes a maximum of product properties, images and attachments
- A possibility to compare similar products side by side and identify the differences.