Coperon provides full service and support to its customers. Our staff of lighting consultants, software engineers and customer support specialists is well trained in both the lighting and software industries. From defining requirements to identifying solutions, programming custom modifications, or performing technical assistance and training, we have the know-how and experience to help you maximize your return on investment from our applications.

COPERON DATA ENTRY SERVICES

Why Coperon Technologies?
Lighting manufacturers today are faced with an overwhelming challenge in managing their product data. With limited resources, they are required to maintain complex databases with technical data, photographs, drawings and an array of related documents.

Using their databases, manufacturers must create updated web, CD-ROM and other electronic catalogs for their own use, plus provide their data to distributors and lighting calculation software providers, often in other data structures, formats and standards.

Coperon Technologies data entry services rely on an experienced team with a specific knowledge in the lighting and electrical industries. Hundred of thousands of references from different manufacturers, for different markets were entered to date building the right expertise at the level of each member of Coperon?s Data Entry team.

We understand your business and that makes us different!

Customized services to meet your needs
Coperon practical experience led us to adopt a flexible approach that meets the context and requirements of every single client. Whether data is provided as paper catalogs, or in any type of electronic document, Coperon Data Entry team can handle the data to re-enter it in the required data structure.

If you need to be in control of the data entry process, Coperon Data Entry team can even work directly on your systems to enrich and complete the data. You will be able to monitor our work, measure progress and validate immediately the work achieved.

By end, each data entry project is different and that makes your project unique.

IMPLEMENTATION PLANNING & MANAGEMENT

Coperon provides a comprehensive implementation methodology, the customer oriented 3D Approach: Design, Deploy & Deliver. The objective of this approach is to combine strategic thinking with progressive technology deployment. The end result is enabling your company rapidly capture the value of the e-technology. Our methodology guides your implementation from the planning stage through system setups, data imports, and eventually through the go-live stage. The methodology includes troubleshooting tips, implementation worksheets, and much more.

COMPREHENSIVE SERVICES

Coperon provides comprehensive consulting, analysis, and programming services. We lead clients through project definition, analysis, design, programming, testing, training, implementation and ongoing support, based on well established and concise programming, documentation, and project control standards.

Customization
At Coperon, we realize that our software may not do everything you want - or do everything the way you want it to. Our philosophy is to work with our customers to customize the software where desired to provide that unique functionality.

To accomplish this, Coperon employs a change management methodology to help ensure that the additional functionality we deliver is what your company needs. The process starts with an understanding of the requirements and the desired outcomes. The design of the functionality analyzes various approaches and its impact on the core of the products. Once delivered, Coperon continues to support your system with these enhancements as long as you are covered under our maintenance agreement. With each general standard system release, we "retrofit" your specific modifications and deliver to you a new release with your prior modifications already built in.

External system interface
Coperon provides a wide variety of services aimed at making implementation of our applications as smooth as possible. These services include conversion of data from existing systems, writing necessary interfaces to other systems as requested by the customer.

Using a variety of techniques, Coperon routinely writes interfaces to external systems as required by our customers, based upon their specific needs. This typically includes interfacing to corporate systems for data integration. We have significant experience in developing these interfaces, and can work directly with your staff in any capacity that suits your needs.

GUI Integration
A professional, branded image is vital to the success of your business. It represents quality and stability to your customers, generates respect from your competitors, and broadcasts a message of confidence to investors. It’s also important that your website provides value to people who spend the time to visit.

Now that use of the web in business has become second nature to customers, it’s crucial that your brand is represented on the Web.

Coperon collaborates with your web design team to integrate your corporate identity into the electronic catalogs developed with our technology. This includes colors, images, page visualization, printing templates and much more.

EDUCATION & TRAINING

Coperon Education is focused on preparing the marketing and IT personnel to get the most from a Coperon implementation. Using a highly interactive, hands-on approach to learning, we help shorten the learning curve considerably. After attending Coperon Education courses, your team members will be able to apply best practices in the development of your Coperon application.

Coperon Product Expert Workshop
This workshop provides your team with a hands-on introduction to the main functionalities of Product Expert. By learning the capabilities of expert search and guided browsing, your marketing team will learn how to most effectively use the power of Coperon search and browse technology to communicate your products to your customers.

Coperon Data Manager Workshop
This workshop provides managers responsible for catalog development with a hands-on introduction to the effective use of Coperon’s Data Manager. Your team will learn how to quickly and effectively create new products, modify data and link to additional data such as photographs, free text and photometric file data.

Training by Coperon is always customized to our customer's specific needs, and varies based on the size and complexity of system requirements. The above Workshops are designed according to the profiles of the users, site administrators, products managers, content team. The objective of this approach is to give every user a solid understanding and a strong base to better utilize the power of our software tools.