Company profile
La Redoute is the largest retail mail order company in France with one of its branches based in Lebanon.

Project objectives

- La Redoute requires its subsidiaries to turn its paper catalogs in an electronic form
- The objective is to reduce progressively the printing of paper catalogs
- The online catalog should respect products categorization and provide a maximum of information about the products
- The online catalog should cover the complete sales cycle from catalog browsing, through cart management ending in payment processing.

Coperon solutions & services

- Coordination with La Redoute France for a complete understanding of the standard catalog database structure.
- Coordination with a french design agency for the defintition of the visual layout.
- Design of the catalog database and development of automated procedures for the import of the master data into Coperon Data Manager database.
- Development of the complete website including online catalog, cart management, order processing and online payment.

Global benefits achieved

- Deployment of an online catalog for La Redoute Liban subsidiary that includes close to 50000 products.
- Classification of the products by brand, categories etc.
- Complete support of online sales, from catalog browsing to online order and payment.

NGO profile
Inspired by the mission of Mother Theresa of Calcutta, Maison de la Vierge des Pauvres is a group of volunteers helping the poorest of the poor, located in Zahlé, Lebanon.

NGO situation: The requirements
Create an online presence for the NGO: Setup and activate all social media networks.

Project objectives

- Review the current online presence 
- Increase exposure to the social media pages
- Increase engagement with followers and volunteers

Coperon services

- Channels updated
- Community management
- Monitoring and review the strategy results

Global benefits achieved

- NGO exposure established and maintained
- Coherent brand voice tone on all networks
- Increased donations and support

Coperon and the team behind are a family to us! We couldn’t find for years someone who can handle our social networks in order to be able to spread the news about our activities and have more followers… The team is handling everything from A to Z, we are really very satisfied and grateful!

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We were looking for a product database that could allow us to easily & quickly upload & update our products. For that matter, Coperon's software was ideal. The real advantage is not only the software itself, but the team behind it. If the software didn't offer a function that we needed, the team was there to tweak & customized it to our needs.

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Company profile
It all started in 1955 when Aziz Abi Aad opened his first shop, AZIZ, in Kantari, Beirut. He quickly established a thriving family business, setting the standards in gourmet products and delicatessen. Driven by a permanent quest for refined goods and delicacies, AZIZ continuously imported the latest products and food trends, diversifying its product line. Alongside an upscale tailor made service, personally provided by the owners themselves, AZIZ attracted an elite of gourmet food connoisseurs.

Business situation: The requirements
Maintain a stable activity on social media networks and reach the local market.
Develop a corporate website and an e-commerce.
Generate leads and increase website traffic (redirected to the e-shop).

Project objectives

- Review the current online presence
- Increase exposure to the social media pages
- Increase engagement with followers and potential clients
- Increase the traffic to the website/e-commerce

Coperon services

- Channels updated
- Community management
- Monitor and review the strategy results
- Social mention monitoring
- Online brand mention monitoring

Global benefits achieved

- Brand exposure established and maintained
- Coherent brand voice tone on all networks
- Online campaigns launched

For the first time, we feel that we are not really “outsourcing” work: Coperon are a team of dedicated professionals who work consciously and meticulously, are number driven and provide support from the heart.

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